Help centre

Frequently asked questions

Clear answers about accounts, courses, enrollment and learning on Umeed Academy.

How do I create a student account?+

Select "Start learning", enter your details, and complete the email verification step.

How do I enroll in a course?+

Open a course, sign in to your student account, and follow the enrollment instructions shown for that course.

Where can I see my courses?+

After signing in, your enrolled courses are available in your student dashboard.

Can I track my learning progress?+

Yes. Your student area records supported lesson, quiz and assignment progress for enrolled courses.

How do I reset my password?+

Use "Forgot password" on the student sign-in page and follow the email verification steps.

How can I contact support?+

Use the contact form and include your account email and a clear description of the issue.

Still need help?

Send your question to the Umeed Academy support team.

Contact support